Shipping Policy
Welcome to Oylmm. We take great pride in offering top-quality apparel, featuring a curated selection of premium jeans and stylish shirts. We are fully dedicated to getting your items delivered safely, reliably, and promptly. This Shipping Policy details our handling workflows, carrier partnerships, transit durations, and flat-rate delivery costs.
1. Operational Scope & Timezone
All shipping schedules, cut-off times, and fulfillment workflows at Oylmm operate strictly in accordance with Eastern Standard Time (EST). We partner with major national logistics carriers to ensure comprehensive delivery tracking and secure transit.
2. Order Processing & Handling Time
Prior to handover, every order undergoes thorough payment validation, quality checks, and careful protective packaging designed specifically for our jeans and shirts collections.
- Handling Time: 1 business day.
- Order Cut-Off Time: 5:00 PM EST, Monday through Friday.
Orders submitted before 5:00 PM EST on weekdays begin fulfillment processing on the same business day. Orders placed after the cut-off time or during weekends/public holidays begin processing on the next immediate business day.
3. Shipping Rates & Flat-Rate Model
To ensure a straightforward and transparent checkout process, Oylmm implements a simple flat-rate shipping structure for all standard orders.
Flat-Rate Shipping Cost: $6.99 USD per order (applied uniformly regardless of order size, weight, or product combinations).
4. Delivery Services & Transit Durations
We dispatch shipments utilizing industry-leading courier services: USPS, UPS, or FedEx.
- Standard Transit Duration: 2 to 6 business days following carrier receipt and scanning.
Fulfillment & Delivery Timeline Matrix
| Order Placement Timing | Handling Window | Carrier Handover | Transit Time | Estimated Delivery Window |
|---|---|---|---|---|
| Monday – Friday (Before 5:00 PM EST) | 1 Business Day | Next Business Day Evening | 2–6 Business Days | 3 to 7 Business Days from order |
| Monday – Thursday (After 5:00 PM EST) | 1 Business Day (Next Day) | Following Business Day | 2–6 Business Days | 4 to 8 Business Days from order |
| Friday After 5:00 PM or Weekend | 1 Business Day (Starts Monday) | Tuesday Evening | 2–6 Business Days | Thursday to Tuesday of the following week |
5. Shipment Tracking
As soon as your order completes processing and is handed over to our carriers, you will receive an automated notification email containing your tracking number and direct tracking links for USPS, UPS, or FedEx.
6. Address Accuracy & Changes
Customers are responsible for entering accurate shipping details at checkout. Address modifications can only be processed if requested prior to the 5:00 PM EST cut-off on the order processing day.
7. Customer Support
Our support team is available to assist you with tracking inquiries, order updates, or product questions:
- Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday (Closed Sundays)
- Support Email: [email protected]